Privacy Policy

1. Introduction

Aircrew Exams Ltd (“we,” “our,” or “us”), a company registered in England and Wales (Company No: 16927561) with registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

Name and email address (if you create an account)
Account credentials (if applicable)

2.2 Usage Information

Study progress and performance data
Questions attempted and results
Time spent on platform
Learning patterns and preferences

2.3 Analytics Information (Google Analytics)

IP address
Browser type and version
Device information
Pages visited and interactions
Geographic location (country/city level)
Referral sources

3. How We Use Your Information

We use collected information to:

Provide and maintain our educational services
Track your learning progress
Analyze platform usage through Google Analytics
Improve platform functionality and user experience
Send service-related communications
Provide customer support
Ensure platform security

We do NOT sell your personal information. We may share information with:

Google Analytics (for website analytics and usage tracking)
Affiliate partners (when you click on affiliate links, which may include cookies)
Service providers who assist in platform operations
Legal authorities when required by law

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide services
Required by law or legitimate business purposes

You may request account deletion, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to certain processing
Data portability
Withdraw consent

8. Cookies and Analytics

We use cookies and similar technologies for:

Google Analytics: To understand how users interact with our platform and improve our services
Session management: To maintain your login session (if applicable)
Preferences: To remember your settings
Affiliate tracking: To track affiliate referrals and earn commissions on qualifying purchases

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

9. Affiliate Links and Third-Party Services

Our platform may contain affiliate links to third-party products and services. When you click these links and make purchases, we may earn a commission at no extra cost to you. We are not responsible for the privacy practices of these external sites.

We use Google Analytics, which is a third-party service. Please review Google’s Privacy Policy for more information on how Google processes data.

10. Children’s Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect information from children.

11. International Users

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of material changes through the platform or via email.

13. Contact Us

For privacy-related questions or to exercise your rights, please contact us:

Aircrew Exams Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Company No: 16927561

Or through the platform contact form.

Last Updated: January 2025