Privacy Policy
1. Introduction
Section titled “1. Introduction”Aircrew Exams (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Section titled “2. Information We Collect”2.1 Personal Information
Section titled “2.1 Personal Information”- Name and email address
- Account credentials
- Payment information (processed by third-party payment processors)
- Subscription details
2.2 Usage Information
Section titled “2.2 Usage Information”- Study progress and performance data
- Questions attempted and results
- Time spent on platform
- Learning patterns and preferences
2.3 Technical Information
Section titled “2.3 Technical Information”- IP address
- Browser type and version
- Device information
- Cookies and similar technologies
3. How We Use Your Information
Section titled “3. How We Use Your Information”We use collected information to:
- Provide and maintain our educational services
- Process subscription payments
- Track your learning progress
- Improve platform functionality and user experience
- Send service-related communications
- Provide customer support
- Prevent fraud and ensure platform security
4. Information Sharing
Section titled “4. Information Sharing”We do NOT sell your personal information. We may share information with:
- Payment processors (for subscription processing)
- Service providers who assist in platform operations
- Legal authorities when required by law
- In connection with business transfers or acquisitions
5. Data Security
Section titled “5. Data Security”We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
Section titled “6. Data Retention”We retain your information for as long as:
- Your account is active
- Needed to provide services
- Required by law or legitimate business purposes
You may request account deletion, subject to legal retention requirements.
7. Your Rights
Section titled “7. Your Rights”Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
- Data portability
- Withdraw consent
Contact us to exercise these rights.
8. Cookies
Section titled “8. Cookies”We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookies through your browser settings.
9. Third-Party Links
Section titled “9. Third-Party Links”Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children’s Privacy
Section titled “10. Children’s Privacy”Our service is not intended for users under 16 years of age. We do not knowingly collect information from children.
11. International Users
Section titled “11. International Users”Your information may be transferred to and processed in countries other than your own. By using our service, you consent to such transfers.
12. Changes to Privacy Policy
Section titled “12. Changes to Privacy Policy”We may update this Privacy Policy periodically. We will notify users of material changes through the platform or via email.
13. Contact Us
Section titled “13. Contact Us”For privacy-related questions or to exercise your rights, please contact us through the platform.
Last Updated: January 2025